Welcome

I am a Quality Engineer specialized in improving software and team processes. Offering the ability to dig deep and find difficult bugs. Leveraging both professional and personal experience in technical practices to gain an intuitive sense of weak points in software. 

  • Created and executed test cases for multi million dollar project staff management system implemented in Dynamics 365. 
  • Researched, documented and migrated Jira Server to Jira Cloud while communicating downtime.
  • Adapted to limited tool availability for team needs including, creating Python tool to verify data,custom PowerBI dashboard for at a glance troubleshooting, and Power Automate flow notifying the team of breakages to avoid silent failures. 
  • Created automation for record creation utilizing multiple browsers to modify permissions of test users on the fly.

Automation  •  Test Case Creation & Management  •  Jira & Confluence Administration  •  Python  •  Agile •  SDLC

Professional Experience

Tyrula/Contracted FDA April 2022 – Present
Software Quality Engineer Herndon, VA

  • As a QA specialist I work closely with software engineers and business analysts in an Agile team to improve quality by both creating and executing tests as well as improving team processes based on business requirements.
  • Designed and tracked test plans, scenarios, scripts and bugs using white, black box, regression and exploratory testing methods to assure quality.
  • Created a PowerBI dashboard to provide at a glance updates for issues in production.
  • Created a tool utilizing PowerShell to assist with verification of data through Sharepoint APIs.
  • Test Lead, Code Analyst, Test Case Writer – Assisted in quality assurance and defining testing strategy and risks; provided significant contributions in testing and debugging new software or enhancements to existing software
  • Identify system requirements and collaborate with team to ensure effective communication and process improvements.
  • Technical debt led to frequent failures in production, created a comprehensive verification plan to maintain customer trust while resolving issues.
  • Utilized technical experience to liaise with developers and interpersonal skills coordinate with product managers.

Tyrula, Oct. 2021 – April 2022
Application Support Herndon, VA

  • Monitored and maintained functionality of proprietary services running on external servers. 
  • Communicated with clients about outages, updates and account management, resolving any difficulties in an efficient and effective manner. 
  • Lack of a deployment plan introduced difficulty in maintaining the client’s Jira server, created an update release checklist, procedure for consistent and ideal results.
  • Migrated and documented migration of business local instance of Jira to Cloud while minimizing downtime. 
  • Certified in Managing Jira Projects for Cloud (ACP-620) and Managing Jira Projects for Data Center (ACP-610)

Liberty University, April 2019 – Feb. 2021
System Administrator 3rd Shift Lynchburg, VA

  • Monitoring 2,000+ Servers in a 24/7/365 environment on a two person team to ensure coverage. 
  • Worked with Linux and Windows hosts to update and resolve issues contacting SMEs when required.
  • Used SQL to modify and review records from user databases.

Relevant Projects

  • Developed and published Android game utilizing Unity 3D
  • Used NPM JavaScript to create a graph for tracking most recent updates in a truck tracking system.
  • Used Python and Selenium to recursively search and find keyword autocomplete results. 
  • Used Selenium to gather book rankings at smaller intervals than those that the Kindle service provided.